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So you get a job in customer service, and your boss says your dealings with customers are going to be monitored for "quality." No, you won't be on CCTV — you'll be wearing a watch-sized device on your wrist that tracks your emotions by measuring heart rate, your location, body temperature, and skin moisture levels. This device will be sending your data via bluetooth to a central database. If you get too angry or too sleepy while dealing with a customer, your boss will be alerted with a message. Too much anger, and you might be fired. It sounds like something out of a Philip K. Dick novel, but it's actually a realistic application for a piece of technology called the BT2, released today by Exmocare. More »
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