<![CDATA[Comments from picardia]]> <![CDATA[Comments from picardia]]> <![CDATA[picardia commented on Southwest Will Give Refund To The Family That Was Too Unruly To Fly]]> I think a refund is fair, because the family didn't make the trip, at Southwest's request. I also think they're right not to apologize if the family was truly problematic.

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<![CDATA[picardia commented on How To Avoid Being Victimized On Vacation]]> The NOLA shoe scam is a time-honored shakedown of the tourists. You should be honored to pay $5 for this experience.

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<![CDATA[picardia commented on Wrong Order Kills Customer At Ruby Tuesday]]> @stuckonsmart: "One doesn't trust one's health to minimum-wage personnel"? Doesn't one?

I'm pretty sure you do, every day. Even if you don't have a food allergy, you are trusting that the minimum-wage workers who prepared your food didn't make a mistake that contaminated your meal or otherwise made it unsafe. If you want to talk about a severely underpaid class of workers, low level hospital and clinic staff don't make much, particularly for the hours/duties, and they're very connected to your health. Ever gotten your car serviced at Wal-Mart? Or bought wiring on the recommendation of a Home Depot clerk?

Or is one so elevated above humanity that one need never allow minimum-wage workers to sully one's existence, or in fact rely upon any other human beings at all?

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<![CDATA[picardia commented on Wrong Order Kills Customer At Ruby Tuesday]]> @backbroken: If you were in that guy's place, I seriously doubt you'd never, ever want to eat out with friends once in your whole life. Every single time somebody was celebrating a birthday or getting old friends together, you'd say, "Sorry, I'm going to sit here at home and eat white bread and have nothing to do with you guys, because I'm allergic to ONE kind of food among many?" If this is true, that's actually really sad. But I doubt it's true.

It's a tragic mistake. I can see that even if the guy did know he was allergic, he might not have told the server about a shellfish allergy when he was ordering a chicken meal. It's also possible that the guy did not know about his allergy or that the allergy had become much more severe recently. (I have heard that some people will go through periods of having only mild reactions to shellfish and then, suddenly, WHAM.) And if it's an evening meal, the lights are low, everyone is sort of distracted, etc., I can see not noticing the crabmeat until a moment too late.

It's just tragic, basically.

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<![CDATA[picardia commented on American Airlines Cancels Flight Because Their Customers Are Too Pissed Off To Fly]]> I would tend to think that an announcement of one free cocktail per passenger would calm virtually all ire.

I don't blame a flight crew for not riding with a group they found legitimately dangerous, but I am somewhat skeptical as to how dangerous the passengers really were at that point. I was on a flight once that turned hostile -- the flight crew, for some reason probably linked to a previous flight, was pissy and difficult from the get-go and, when we ran into delays for takeoff, kept trying to blame the passengers (claiming that people were walking around and costing us the take-off window when absolutely NO ONE was on their feet, and we'd all been dying for a chance to move and maybe visit the bathroom for more than an hour at that point). People booed. The mood was ugly. But the flight crew was in absolutely zero danger, and that was obvious. If it was a similar situation here, then the cancellation of the flight sounds more like pique than a legitimate safety issue.

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<![CDATA[picardia commented on Whoa, That Airplane Is Really Close To Ours]]> This gives me chills.

I may write Congress, but ask them to improve Amtrak funding/track priority.

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<![CDATA[picardia commented on Entire Chicken Fits Into 50 oz Can]]> This seems like an "emergency dinner" not for, you know, unexpected guests, but for the post-apocalypse shelter. Right in there with the red coconut Zingers.

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<![CDATA[picardia commented on Southwest Airlines Says Family Is Too Unruly To Fly]]> I agree that Southwest was probably within its rights here. I am sympathetic to the problems of traveling with a child who may have a serious condition, but her weak claim that "kids are kids" makes it sound like lack of control was the more serious issue. Southwest probably should've ponied up a hotel voucher, though -- it would've cost them only $100 to avoid bad press they didn't really deserve.

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<![CDATA[picardia commented on Spherion Corp. Steals $426,000 From Widow]]> This is completely loathesome. I will not forget this company's name and have e-mailed this story to several friends who are in positions to hire temporary staffing, telling them never to have anything to do with Spherion -- anybody who will cheat their employees will cheat their clients. Everyone involved in this decision -- completely ripping off a dying man and his widow -- should be publicly reviled.

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<![CDATA[picardia commented on Boy, This Tiny Microfiber Cloth From Amazon Sure Is Packaged Efficiently]]> @skitzogreg: I never really thought about it, but you're right -- when it comes to books or DVDs, Amazon's packaging is minimal and well-fitted. Anything else? God only knows.

Today I got an iPod dock that came in a box literally twice as large as it needed to be. I thought I understood when I saw all the no-break padding piled atop the dock, but that understanding was ripped away when I saw that there was absolutely no padding beneath it. Luckily the dock is in good shape.

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<![CDATA[picardia commented on The 10 Fattest States In The Country]]> @idx: I used to live in New Orleans, and you're right. At least the food Louisiana natives are getting fat on is worth the eating.

God, I'd kill for a crawfish poboy right now.

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<![CDATA[picardia commented on Save Money By Bartering]]> Instead of going to Geek Squad or something similar, a friend of mine deals with any computing problems by posting an ad offering beer and pizza to anybody who can fix her machine. (She is tech-savvy enough to be able to sort good candidates from bad.) There's always a 20-something guy who decides he might as well get a free meal for some machine repair.

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<![CDATA[picardia commented on With The New iPhone On The Horizon, Now Is The Time To Threaten Your Cellphone Company]]> I think my contact is up this fall. Hmmmm. Hmmmmmm.

And if they did call my bluff, I think I could deal with that; the new iPhone is rather tempting.

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<![CDATA[picardia commented on JPMorgan Chase Accidentally Breaks Into Your House And Steals Everything You Own]]> I can see them not pressing criminal charges. However, at the civil trial, when JPMorgan gets sued as they richly deserve to be? These people are going to CLEAN UP, and rightly so. Not only have they been massively inconvenienced, not only have they been wrongfully deprived of their property, not only have they undoubtedly lost many personal items of sentimental value, but there is also an incredible sense of violation that comes after losing your possession. I lost mine in a fire -- not like this, thank goodness -- but after you've come home to find out you have no home and no possessions, you are seriously, seriously shaken for a long time.

My fire was ten years ago, and I STILL have moments of paranoia about whether or not my apartment is going to be there when I return. These people are going to have to deal with similar trauma for a while.

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<![CDATA[picardia commented on Cablevision Strings Cables Like Blind Might A Christmas Tree]]> @donkeyjote: And it has been one for a while, though it's usually seen in the context "the blind." Articles are frequently dropped in headlines.

You also have Venetian blinds, but let's all agree they are not pertinent here.

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<![CDATA[picardia commented on Wal-Mart's Logo Is Getting A Makeover]]> It makes me think of New Coke.

Seriously, that's a pretty lousy logo -- not very attention-grabbing on its own, and completely devoid of connection to the old, iconic image. I can't imagine that this is going to last long.

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<![CDATA[picardia commented on Sears Cancels Your Account Of 44 Years Because Your Husband Died Ten Years Ago. What?]]> I can understand Sears wanting to close the card, but given what a good customer Judy had been -- and how Sears was notified of the husband's death ten years ago and did nothing to deal with the situation at that time -- it's insane that they didn't offer to set her up with her own card immediately. A good customer with a good credit record with them: Why WOULDN'T they do what they could to keep her on board and cover their butts? Had they done this in a polite way, probably Judy would have been perfectly happy and simply bought her saw with the new card. But the suggestion in the e-mail is that they acted like Judy was trying to get away with something. Because the phone person freaked out instead of applying common sense and good customer service, they've lost someone for good.

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<![CDATA[picardia commented on Travelocity Stole $2,594.55 Of My Honeymoon Money!]]> No, Travelocity is not a travel agent -- and I do use travel agents for almost all of my important trips -- but they are not a vending machine, either. The company does promise a certain level of service, and in this case, they let this guy down. The OP could have contacted the airlines, but contacting the people he bought the tickets from was also a perfectly logical course of action. He followed the instructions Travelocity gave him; under those circumstances, I think most of us would believe that the situation was appropriately taken care of. Travelocity's failure to either contact the airlines or instruct the OP to do so is pretty egregious.

These days, I mostly use Expedia and Travelocity to look up low fares. I then call the travel agents to book those fares. I would use Expedia and Travelocity more if they didn't suck like this; as it is, thanks for providing me with a free service so I can spend my cash elsewhere, bozos.

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<![CDATA[picardia commented on UPDATE: Rocky Mountain Chocolate Factory Corporate Office Apologizes For Franchise Owner's Refusal To Let Girl With Diarrhea Use Their Bathroom]]> About three years ago, I ate some bad fish. Some really bad fish. I felt fine as I was walking along the sidewalk late at night, then had a couple moments of dizziness, then instantly knew I had to vomit a lot and soon. It came on that fast. I ran into the nearest coffee place, which was closing up. The guy said, "We've closed the bathrooms." I didn't say anything, but my stomach cramped, and I think I turned green. The guy immediately said, "Next door on your left." I did what I had to do, did not leave a mess and apologized profusely as I left. The guy said, "Everybody gets sick sometimes."

Which is true. And I'm really glad I ran into him instead of some of you pricks.

(I managed to hold myself together for a quick cab ride home, then spent the next two days not feeling so good. Beware the fish.)

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<![CDATA[picardia commented on Doctor Holds Patient Hostage Until She Pays Her Bill]]> You're not allowed to imprison someone for debt. I mean, the government can't do that. Your doctor certainly can't. From the sound of it, the price went up rather dramatically, and if the doctor didn't check on that before adding the x-rays or extra procedures, that's the office's ineptitude. She might have expected to pay more with more procedures, but hell, I wouldn't have had nearly $1K in hand either. For situations like this (and they do arise in healthcare), doctor's offices ought to have standard procedures for dealing with insurance/payment plans/etc. -- imprisoning someone is NOT acceptable.

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<![CDATA[picardia commented on Rocky Mountain Chocolate Factory Refuses Bathroom Access to 5-Year-Old, Who Then Has Diarrhea In Front Of Them]]> No, the last thing you want is a kid sputtering crap all over your store -- which is what happened. Emergencies are emergencies. Kids don't always tell you when they aren't feeling well until it's too late. I can understand the general policy of not letting people back there, but respond to an emergency request.

ITA that the person most out of line is the manager. If she's as bitchy as that, probably the employees were too terrified of her to bend the rules for the sake of human decency.

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<![CDATA[picardia commented on Woman Sues Victoria's Secret Because Of Thong Injury]]> I'll side with Victoria's Secret on this one -- although an eye injury is terrible, this sounds pretty random and non-foreseeable. Any kind of beading/sequins/whatever can come off any garment, and there's no particular reason to think this would cause eye injury.

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<![CDATA[picardia commented on Fliers Are Officially Fed Up With Crappy Airline Service]]> I don't pay more for different airlines -- the screwup levels seem fairly high industry-wide -- but I do pay more for a nonstop flight. That way there is only one set of delays/boarding weirdness/etc. to deal with instead of two or three.

Also, I haven't checked a suitcase in at least five years, possibly longer. I am taking my first two-week vacation later this year and wondering if I can manage in carryons only again. I'm hoping so. Taking the lost/misrouted baggage element out of it helps cut down on hassle, and if you do wind up delayed/canceled/bumped to another airline, it's so much better to have your stuff with you.

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<![CDATA[picardia commented on Is It Legal To Sell Expired Food?]]> @Gokuhouse: You speak truth.

I don't care if something like dry cereal is a couple weeks past its date, but meat, milk, etc. -- I'm taking no chances.

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<![CDATA[picardia commented on Call For Entries: What Are The Most Disturbing "Side Effects" Mentioned in Drug Ads?]]> My mom got some medicine once that said it might cause hallucinations or "brief psychotic episodes." She made Dad sleep in the other room while she took it.

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<![CDATA[picardia commented on Broadway Express Responds With More Information About The Moving Disaster]]> I agree that the driver's unfamiliarity with the area is no excuse. If the moving company didn't provide him with a route, and if the "experienced" driver can't read clearance signs, they really don't have any business charging more than the guys on Craigslist who will just show up and haul your stuff in a van. And I would even expect one of those guys to say, "Hey, that bridge looks low."

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<![CDATA[picardia commented on Toyota's Roadside Assistance Leaves You Stranded Out Of Gas]]> @Farquar: You are 100% right. What the driver did or didn't do wrong is IRRELEVANT. The fact is, Toyota sold roadside assistance. Toyota did not deliver roadside assistance. Ergo, Toyota is not to be trusted with roadside assistance.

I've personally never run out of gasoline, but I can pretty well guarantee you that every person on this board who is snarking at her for having done so has done something equally stupid, or more so. (To judge by the intelligence level of the posts, they do so frequently.) We all make mistakes sometimes; people buy stuff like roadside assistance to cushion those inevitable mistakes. When roadside assistance doesn't deliver, it's a ripoff.

At least they let the guy out of the contract.

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<![CDATA[picardia commented on Scam Alert: Are Hotels Billing You For Goodies You Didn't Eat, Hoping You Won't Check Your Bill?]]> @sgodun: Good customer service might be instituting a system that doesn't routinely make these kinds of mistakes. But they routinely DO make these mistakes, and as others have pointed out, the mistakes are almost invariably in the direction of making the hotel money on stuff the guest didn't use. The hotels have a choice between fair and efficient systems or mistake-ridden systems, and they go with the latter to make more money. It's not so cool.

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<![CDATA[picardia commented on Scam Alert: Are Hotels Billing You For Goodies You Didn't Eat, Hoping You Won't Check Your Bill?]]> They tell you that you can't use the fridge for your own stuff? To hell with that. That is something I would dispute immediately and be aggressive about. If they're worried about keeping minibar stock straight, they'd be welcome to come up and get all the food out of there that second.

Of course, I usually stay at hotels too cheap for minibars.

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<![CDATA[picardia commented on NY AG Will Take Legal Action Against CVS & Rite Aid For Selling Expired Milk, Baby Formula]]> @chrisjames: What are you talking about? Seriously, how is enforcing an expiration date giving the company more power? (Maybe more power over the chains, but not over the consumer. And if the chains are willing to sell baby formula more than a year after it's not safe to be consumed, that seems like a pretty good anti-chain argument. I check dates, but if I saw that some formula was good through "July 7," I'm not sure I'd catch that it meant "July 7, 2007.")

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<![CDATA[picardia commented on What Do You Do When Your Moving Company Destroys Everything You Own?]]> I can't believe Broadway Express had the gall to try to charge these people for a move that never occurred due to their driver's gross negligence. Check the homeowners' insurance and talk to a lawyer, immediately.

On a personal level, I'd like to express my sympathy; I lost all my possessions in a fire once, and few things are as overwhelmingly stressful and disconcerting. And you guys had this on top of the drain of moving. Good luck to you all.

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<![CDATA[picardia commented on Wal-Mart Tosses Student In Jail For Trying To Cash Real Money Orders, Then Sends Her A Bill]]> Wal-Mart should've been able to verify those money orders almost instantly. The fact that they didn't means (a) they're lazy to the point of negligence or (b) Wal-Mart's handling of their money order business is a total joke. Possibly both.

As there are somehow, despite all human understanding, some blame-the-victim posts in here:

1) Accepting payment for a used car in money orders beats a rubber check any day. Wal-Mart money orders are apparently entirely valid, despite the fact that one Wal-Mart doesn't know it, so why should she not have done this?

2) Many Wal-Marts have banks, so it's not an odd place to cash a money order of any sort -- and you'd think it would be a great place to cash Wal-Mart's own money orders. Guess not.

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<![CDATA[picardia commented on Can The US Learn Anything From Health Care In Other Countries?]]> @Bladefist: Well, I don't drive, so I guess I won't be paying taxes for upkeep of your highways, either.

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<![CDATA[picardia commented on Subway's Gift Card Machine Is Indefinitely Broken]]> The stamp program is still alive and well on the Subway at W. 41st St. in Manhattan.

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<![CDATA[picardia commented on Bank of America Loses Customer When CSR Doesn't Get Her Morning Coffee]]> The big problem here is that she resolved the fraud issue online, supposedly, and the BOA system did not respond. So, was it resolved or not? Is the BOA website merely decorative? If it was properly taken care of, that should've been reflected in her records, and no call should have been made. If you can "resolve" something online and the bank can just ignore that, it has far more serious repercussions than getting woken up early.

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<![CDATA[picardia commented on 9 Reasons Why Trains Are Better Than Planes]]> I take Amtrak for any trip that will take (on train) less than six hours. Yeah, it might only be a two-hour flight -- but once you factor in getting to the airport, the security line, the all-but-inevitable flight delay, then getting your baggage at the end and getting from the airport to your actual destination, there's actually not much time difference at all. Not all cabins are as nice as the ones above, but I have found the trains just as clean and infinitely more comfortable than planes. Sometimes there are train delays, but in my experience they tend to be more of the "20 minutes late" variety than the "5 hours of hell" the airports love to dish out. Not all cabins have laptop outlets, but many do, and the quiet car is actually quiet. You can get up and walk around if need be, and when you get where you're going, you already have all your bags, and most train stations are located right in the heart of the cities/towns they service -- boom, you're there.

More than six hours, the plane actually does save time, and the costs don't tend to be much different, so I usually suck up the inconvenience and go. But I'd rather take a train trip than a plane trip any day.

My only gripe is that about one out of every five Amtrak cars is air conditioned to the point of insanity -- like, it must be about 60 degrees in there. But I've learned to carry a blanket.

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<![CDATA[picardia commented on Target Refuses Return, Says If Computer Doesn't Show Item, It Doesn't Exist]]> @mechanismatic: It sounds like you're blaming this customer for the behavior of OTHER customers over the years. I agree with the poster above who says this is symptomatic of Target not teaching/empowering its sales staff to deal with even the smallest/most glaringly obvious problem. As the merchandise clearly was in the store, and Target does not require a receipt, the refusal to refund was their error, not the customer's.

And as for the "X dollars in this store" -- maybe it's a bad attitude, but OTOH, the regular customers are maybe the ones you wouldn't want to alienate.

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<![CDATA[picardia commented on The Restaurant Where You Pay What You Can Afford]]> ITA that having smaller portion sizes for less is a good idea more restaurants should adopt. I almost never want to eat as much -- or pay as much -- as restaurants go for. Restaurants could probably actually do very well with this; the "fixed costs" part of the price would stay intact, and they'd probably save more on useless ingredients (the endless potatoes wasted for fries people don't finish) while gaining more customers.

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<![CDATA[picardia commented on Is Kmart Selling Abstinence Pants?]]> @Bladefist: The issue -- for me and, I would guess, most people turned off by these -- is not the idea that 12-year-old girls should not be having sex. I think we're all together on that one. The issue is that spray-painting the equivalent of I'M A VIRGIN on a 12-year-old girl's butt does not come across as an absintence slogan.

Overall I think B nailed it with the first comment. The rest of us are merely fapping.

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<![CDATA[picardia commented on 115F Degree Ice-Cold Coca-Cola]]> @elmo3: Remember, before YOU post again, some people have a sense of humor. And some people, obviously, do not.

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